How a B2B supplier used ReviewKe to win more contracts
Customer Success Story — Trusted by Kenyan Businesses
Coast Workwear is a leading supplier of uniforms and safety gear to companies across Mombasa and the Kenyan coast. In a competitive B2B market, trust and reputation are everything. Coast Workwear wanted to stand out by showcasing real customer reviews and building credibility with new clients.
Most B2B buyers checked Google before making a decision, but Coast Workwear had few reviews. Their sales team struggled to get clients to leave feedback, and new prospects were hesitant to trust a supplier with little online presence.
Coast Workwear started using ReviewKe's NFC and QR code-enabled stands at their showroom and delivery points. After every order, staff asked clients to tap or scan and leave a review. The process was quick, private, and worked for all their business customers.
Placed at the showroom and with every delivery, clients could instantly leave a review with a tap or scan.
No login, no app—just a quick tap or scan and the review is done. Works for all business clients, even on the go.
New prospects see dozens of recent, real reviews from other Kenyan businesses—no more cold calls or skepticism.
With a stronger online reputation, Coast Workwear started getting more inbound calls and contract requests from new companies.
In 3 months, Coast Workwear's Google reviews tripled. New B2B clients mentioned the positive reviews as a key reason for choosing them. The sales team found it easy to ask for reviews, and the company now stands out as a trusted supplier in Mombasa.
"ReviewKe helped us build trust with new clients. Now, every delivery is a chance to get another great review. Our business has grown thanks to a stronger online reputation." — Peter, Sales Manager, Coast Workwear
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