Nairobi Fire Safety Company Builds Trust with ReviewKe

How a safety provider won more contracts with real reviews

Case Study: FireCat Safety & ReviewKe

Background

FireCat Safety is a Nairobi-based company providing fire safety equipment and training to businesses and schools. In a field where trust is critical, FireCat wanted to show new clients that they deliver on their promises and have a strong reputation in the community.

Challenge

Many prospects were skeptical of fire safety providers and wanted proof of reliability. FireCat had great feedback from clients, but few public reviews. They needed a way to collect and showcase real testimonials to win more contracts.

Solution

FireCat Safety started using ReviewKe's NFC and QR code-enabled cards and plaques at their office and after every training session. Clients could tap or scan to instantly leave a Google review, making it easy to share their positive experiences.

NFC & QR Cards

Placed at the office and at every training, clients could tap or scan to leave a review in seconds.

Easy for All Clients

No login, no app—just a tap or scan. Works for business owners, school heads, and staff alike.

Builds Trust Instantly

Prospects see dozens of recent, real reviews from other Nairobi businesses and schools—no more skepticism.

More Inbound Leads

With a stronger online reputation, FireCat Safety started getting more inbound calls and contract requests from new organizations.

Critical Features

  • One-time purchase, no ongoing fees
  • Works with all smartphones (Android & iPhone)
  • Easy for any staff or client to use
  • Supports both English and Swahili instructions

Benefits

Trust & Credibility

FireCat Safety quickly built a strong online reputation, making it easier to win new contracts and reassure clients.

Easy for Staff

Staff found it easy to ask for reviews, and clients appreciated the quick, private process.

More Inbound Leads

With more reviews, FireCat Safety saw a clear increase in inbound calls and contract requests.

Local Support

ReviewKe's Kenyan support team was always available to help with setup and questions.

User-Friendly

Plug & Play installation within minutes, providing hours of continuous operation per charge.

Outcome

In 3 months, FireCat Safety's Google reviews tripled. New clients mentioned the positive reviews as a key reason for choosing them. The company now stands out as a trusted fire safety provider in Nairobi.

A product of NewAge AI LTD