Nairobi Sportswear Shop Doubles Google Reviews

How a local retailer used ReviewKe to boost reputation and sales

Customer Success Story — Real Results in Nairobi

Case Study: Jiji Sportswear & ReviewKe

Background

Jiji Sportswear is a popular shop in Nairobi selling athletic shoes and gear. Like many Kenyan retailers, they struggled to get customers to leave Google reviews, making it hard to stand out online and attract new shoppers.

Challenge

Despite great service, most customers left without reviewing. Staff found it awkward to ask, and the old review link was too long to type. Jiji Sportswear wanted a simple, effective way to get more reviews and improve their Google ranking.

Solution

Jiji Sportswear started using ReviewKe's NFC and QR code-enabled plaques at their checkout counter and entrance. Now, every customer can tap or scan with their phone and instantly leave a Google review—no app or typing required.

NFC & QR Plaques

Placed at the counter and entrance, customers simply tap or scan to leave a review.

Instant Google Review Link

Customers are taken directly to the Google review page—no searching, no hassle.

Staff Engagement

Staff simply remind customers to tap or scan—no awkward conversations or long explanations.

Results

Jiji Sportswear doubled their Google reviews in 2 months and saw a noticeable increase in new customers mentioning their online reputation.

Key Features

  • One-time purchase, no subscription fees
  • Works with all smartphones (Android & iPhone)
  • Easy setup—ready in minutes
  • Supports both English and Swahili instructions

Preliminary Results

In just 2 months, Jiji Sportswear's Google reviews doubled. More customers mentioned finding the shop online, and the owner reported a clear boost in foot traffic and sales. Staff found it easy to encourage reviews, and the process was seamless for every customer.

What the Owner Says

"ReviewKe made it so easy for our customers to leave reviews. We saw results almost immediately, and now we recommend it to every business owner we know!" — Mary, Owner, Jiji Sportswear

A product of NewAge AI LTD